Our Projects

Yes. WWX Vsual maintains a project reference database across 50t countries. For EU-based enquiries, we can typically provide references from installations in Belgium.
France, Germany, the Netherlands, and the UK. Reference details are shared under NDA upon request during the pre-sales process.

For standard configurations fulfilled from EU warehouse stock, delivery is 3 to 7 business days across Europe. Custom configurations or large-format projects requiring factory production typically require 3 to 6 weeks from order confirmation to delivery. Installation time on site depends on project scale — a standard billboard installation of 20 to 30 cabinets typically takes one to two days with a two-person crew.

VMX Visual provides remote technical support during installation as standard, covering calibration, control system setup, and content testing. For large-scale or complex projects in Europe, on-site support can be arranged through our EU technical partners. All projects include full installation documentation and video guidance.

VMX Visual stocks spare modules and components at EU warehouses in Belgium, Italy, and France. Replacement parts for standard product lines are typically dispatched within 24 hours of a fault report. Our technical team provides remote diagnostic support to identify the faulty component before dispatch, minimising unnecessary parts shipments and downtime.

Yes. VMX Visual's pre-sales team provides custom layout drawings, resolution calculations, and mounting bracket specifications for non-standard configurations. This includes curved installations using the VL series' -10° to +10° per unit adjustment, irregular aspect ratios, and trailer or vehicle-mounted deployments. Custom layout approval is completed before production to eliminate on-site fit issues.

IP65 front and rear is the minimum specification for all freestanding permanent outdoor installations in Northern Europe. This covers sustained rainfall, dust, and temperature variation. For coastal locations or installations subject to pressure washing, IP66 front is recommended. VMX Visual's outdoor fixed installation range is rated IP65 front and rear as standard.

All cabinets in a single order are produced from the same LED batch to minimise factory-level variation. Post-installation calibration is performed using NovaStar or Colorlight software to equalise brightness and colour temperature across the full display surface. VMX Visual provides remote calibration support as standard and recommends a recalibration check every six months for permanent installations.

Every project includes a full documentation package: installation manual, control system operation guide, content upload procedures, brightness scheduling guide, and a maintenance checklist. VMX Visual conducts remote training sessions covering daily operation, fault identification, and basic troubleshooting. For clients with no prior LED display experience, a simplified quick-reference guide is prepared alongside the full technical documentation.

Yes. VMX Visual's control systems support automated brightness scheduling — the display can be programmed to reduce brightness at night and increase it during daylight hours without manual intervention. This is configured during the initial setup and can be adjusted remotely. Automated scheduling reduces energy consumption and extends LED lifespan by avoiding unnecessary high-brightness operation at night.

VMX Visual's outdoor LED displays are rated for 100,000 hours of operation at 50% brightness — approximately 11 years of continuous use. Practical lifespan in outdoor advertising applications is typically 8 to 12 years depending on operating hours and environment. Recommended maintenance includes annual gasket inspection, semi-annual brightness recalibration, and periodic cleaning of cabinet ventilation points. No specialist equipment is required for standard maintenance.